Warranty

Replacements
Boundless Technology, LLC guarantees a limited three-year manufacturer warranty for ALL PRODUCTS that are purchased through the Boundless retail site or fr...
Thu, 6 Jan, 2022 at 8:04 AM
How do I begin the warranty process?
Boundless Technology will honor all warranty claims purchased on the bndlstech.com website. In addition, we will honor the warranties from customers who pur...
Fri, 16 Apr, 2021 at 3:24 PM
Can I exchange or return an item?
Boundless Technology strives to provide all customers a satisfactory experience that separates us from the rest of the industry. We honor a 30-day unused re...
Thu, 16 Aug, 2018 at 7:16 PM
What does the warranty not cover?
In some cases Boundless Technology will not honor the warranty in the following cases: If the customer misuses the unit (Example: loading wax or oils wit...
Thu, 16 Aug, 2018 at 7:17 PM
If I’m getting a replacement, can I pay the difference to get a better device?
Unfortunately, there is no current option to pay a difference to upgrade a RMA device. 
Wed, 5 Jan, 2022 at 11:56 AM
What if I do not have the BL code because I threw away the box?
If the customer does not have the BL security code we ask that the customer provide proof of purchase. 
Wed, 5 Jan, 2022 at 11:57 AM
Do I need a receipt?
For the RMA process, we need proof of purchase. A screenshot, photo of receipt, an email will all work as proof. If no receipt is available we ask for the s...
Wed, 5 Jan, 2022 at 11:58 AM