How do I place an order?
To place an order you may do so online by visiting To order on our website please select the “Store” option at the menu above and then select...
Fri, 16 Apr, 2021 at 3:17 PM
Who are our carriers?
Since we strive to offer the best and most convenient shipping services for you, we choose whichever shipping method is faster. Our carriers include but are ...
Thu, 16 Aug, 2018 at 7:19 PM
Tracking your package
Our business hours are Monday-Friday from 9:00 AM to 6:00 PM Pacific Time. We do not ship on Saturdays and Sundays or on any USPS and UPS holidays. You will...
Fri, 16 Apr, 2021 at 3:14 PM
Is packing discreet?
  We package all of our parcels in plain unmarked bubble mailers with no brand markings or logos, intended for very discrete shipping. 
Fri, 16 Apr, 2021 at 3:16 PM
Is there expedited shipping?
Currently, we only offer one flat rate shipping.
Fri, 16 Apr, 2021 at 3:38 PM
Can I get a refund if I didn’t purchase directly through Boundless?
We can only process refunds that are purchased directly from our online retail site. 
Fri, 16 Apr, 2021 at 3:42 PM
Is there free shipping?
Free shipping is offered for all purchases over $100 USD which are purchased within the U.S. 
Fri, 16 Apr, 2021 at 3:44 PM
Can I reroute my shipment once shipped?
Once the package has been dispatched we are unable to reroute the shipment. 
Wed, 5 Jan, 2022 at 11:54 AM
Can I request faster shipping?
We only offer one standard shipping rate at the moment and do not expedite or overnight any shipments. 
Wed, 5 Jan, 2022 at 11:55 AM
How long does shipping take?
Shipping within the U.S. takes on average 2-5 business days. International shipments take 5-12 business days and may be subject to import charges and custom...
Wed, 5 Jan, 2022 at 12:07 PM