General Information

How do I turn on my device?
All Boundless devices have a 5 click power on functionality. This is a safety feature designed to prevent the unit from accidentally turning on. 
Thu, 16 Aug, 2018 at 7:23 PM
How fine should I grind my herb?
A medium to fine grind is preferred. This is a good starting point as some users prefer finely ground material while others do not grind at all. 
Thu, 16 Aug, 2018 at 7:23 PM
How much material should I load into the chamber?
For a personal session, 0.1 - 0.2 of a gram is a good start for those not familiar or who are light users. Heavy users generally consume more; we recommend ...
Thu, 16 Aug, 2018 at 7:23 PM
What is the best way to keep my Boundless unit clean?
After consuming herb always empty the chamber right after use. This allows the herb to fall right out of the chamber and prevents any resin from cooling dow...
Thu, 16 Aug, 2018 at 7:24 PM
Can I use isopropyl alcohol to clean my Boundless unit?
Isopropyl alcohol and alcohol wipes are recommended to be used on the units mouthpieces but not on the exterior body of the unit. This may cause damage to t...
Thu, 16 Aug, 2018 at 7:24 PM
How do I know what temperature to use?
The choice of temperature is completely up to you however, the general rule of thumb: lower temperatures are used to pick up on terpene profiles and the hig...
Thu, 16 Aug, 2018 at 7:24 PM
My unit does not heat up?
Some of our newer model of units, such as the Tera and CFC 2.0, do not automatically heat up and require a 3 second hold down of the power button.  If you s...
Thu, 16 Aug, 2018 at 7:25 PM
What materials are our products made from?
Boundless Technology products are manufactured using food and medical grade materials. The raw materials used are tested by our manufacturer to ensure quali...
Thu, 16 Aug, 2018 at 11:05 PM
What separates Boundless Units from other products in the industry?
Boundless Technology strives to make the user experience as straightforward and easy as possible. All of our units are designed around the user experience w...
Thu, 16 Aug, 2018 at 11:05 PM
Whats are the differences between a dry herb, concentrate, or hybrid unit?
Our wide range of aromatherapy units ensures that there is a Boundless for any user. Our dry herb units allow for dry flower to be enjoyed, while our concen...
Thu, 16 Aug, 2018 at 11:06 PM